Terms and Conditions

Please read the following terms and conditions very carefully.

By visiting, browsing, shopping, accessing or otherwise using this website or stores operated by Reda Computer Technology Pty Ltd ("www.reda.com.au"), you agree to be bound by these terms and conditions.

All prices are subject to change. For all prices, products and offers, Reda Computer Technology reserves the right to make adjustments due to changing market conditions, product discontinuation, manufacturer price changes, errors in advertisements and other extenuating circumstances.

While Reda Computer Online uses reasonable efforts to include accurate and up-to-date information on the website, Reda Computer Online makes no warranties or representations as to the website's accuracy. Reda Computer Online assumes no liability or responsibility for any errors or omissions in the content on the website. Please contact product manufacturer for any further details on the product or give us a call before you purchase if you're unsure.

Goods purchased are returnable for credit if in complete and original conditions and if returned within 7 days of invoice date.
A minimum 10% restocking fee will be charged to the customer.

Reda Computer Online will not be liable for lost profits, loss of business or other consequential, special, indirect, or punitive damages, even if advised of the possibility of such damages, or for any claim by any third party except as expressly provided herein. Reda Computer Technology will not be liable for products or services not being available for use or for lost or corrupted data or software. Customer agrees that for any liability related to the purchase of products or services, Reda Computer Technology is not liable or responsible for any amount of damages above the aggregate dollar amount paid by customer for the purchase(s) under this agreement.

For swap or trade-in value of customers' products, it is up to the store manager to determine their values.

Price Matching is Strictly Cash Only, and to the discretion of Reda Computer Technology on various situations. We only match prices against competitors located in Sydney and goods advertised must be in stock, otherwise we match at our discretion. Competitor specials and incorrect pricing not accepted.
Limit one for each type of part or brand of part.
Some Special Prices are Strictly Cash Only.

Systems and part orders must have a 5% (non-refundable) deposit. Prices do not include freight. Please check goods for availability.
Onsite service bookings are regarded as a product order. If sufficient notice is not given prior to the booking time, a call-out fee will be charged.

OEM Products can only be purchased with new hardware components and/or systems. For detailed ruling, refer to OEM suppliers and manufacturers.

All hardware (except system and monitor, notebook and battery) is offered 1-year Return To Base and 3-year labor warranty. Please make sure you retain your official Reda Computer Technology tax invoices for any purchases of goods or services. Not retaining your invoices can lead to warranty difficulties. A replacement invoice can be obtained upon an initial $10 administration fee.

• Reda Computer Technology standard warranty is one year return to base warranty, unless otherwise stated.
• We honour manufacturers warranty period (most components have 12 months manufacturer warranty).
• We honour and pass any warranty terms and conditions from our supplier onto the customer.
• Warranty will not be covered if any products are physically damaged.
• Warranty does not include software issues or loss of data.
• Any part returned for warranty that tests 'ok' may incur $30 testing charge.
• CD Media has no warranty unless manufacturer defects are visible and can be proven to be such defects.
• All parts excluding external peripherals will be swapped if in stock up to 2 months after purchase. (Excludes special order items)

If customers choose to install any Reda Computer Technology products themselves, Reda Computer Technology will not be responsible for any failure that may occur to those products due to incorrect installation, or by not following installation guidelines recommended by the product's manufacturer. manufacturers recommends a trained technician (at Reda Computer Technology) should install any hardware purchased from our stores.

• All new systems include a 1-year parts & 3-year labour (Return to Base) warranty.
• All monitors have manufacturers warranty, most are onsite warranty.
• LCD screens are allowed some 'dead' pixels in the display before being classed as faulty (as directed by all manufacturers).

All laptops/notebooks have a 12 months Return To Base (RTB) warranty unless stated otherwise.

All batteries covered by manufacturers warranty only (most between 3-6 months).